newmpoPrivacy Policy
This page describes what we collect when you use newmpo and how we keep that data protected. Our commitment is to be transparent about the information we gather, how we process it, and the rights you hold over your own data.
We at newmpo operate an online entertainment platform available where local law permits. Our service spans slot games, live-dealer tables, sportsbook markets, and esports coverage across supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang. This privacy policy applies to all users who access our platform, create an account, or interact with our services.
We understand that your privacy matters. Our policy sets out exactly what personal data we collect, why we collect it, who we share it with, and how long we keep it. If you have questions about our practices, our support team is available during business hours to help clarify any point.
What we collect and why
We collect personal data in several categories. When you register an account on newmpo, we ask for your name, email address, date of birth, and phone number. We use this information to verify your identity, set up your account, and contact you about your account status or service updates. We also collect your residential address and national identification details during our account verification process, which we undertake to comply with anti-money-laundering and know-your-customer regulations.
Payment information is collected when you deposit or withdraw funds. We record the payment method you choose—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—along with transaction amounts and timestamps. We do not store your full payment card or bank account numbers; our payment processors handle that data securely on your behalf. We retain transaction records to reconcile your account balance, detect fraud, and meet our financial reporting obligations.
We collect behavioral data as you use newmpo. This includes which games you play, how long you spend on each session, your betting patterns, and your interaction with our live-dealer tables or sportsbook markets. We use this data to improve our platform, personalize your experience, and detect unusual account activity that might indicate unauthorized access or fraud.
We also collect technical data: your IP address, browser type, device model, operating system, and the pages you visit. This helps us troubleshoot technical issues, optimize our platform for different devices, and understand how users navigate newmpo across different regions and time zones.
Our data protection commitments
Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of location. We encrypt your personal data in transit using industry-standard TLS protocols and store sensitive information in encrypted databases. Our team members access your data only when necessary to fulfill their role—for example, our support staff may review your account history to help resolve a withdrawal query, but they cannot see your payment credentials.
We share your data with third-party processors only when required. Our payment partners receive transaction details to process your deposits and withdrawals. Our identity-verification provider receives your identification documents to confirm your age and residential address. Our fraud-detection service receives transaction patterns to flag suspicious activity. Each processor is contractually bound to protect your data and use it only for the purpose we specify.
We retain your personal data for as long as your account is active, plus a retention period afterward to meet legal and financial obligations. If you close your account, we anonymize or delete your data within a standard window, except where law requires us to retain records for tax or anti-money-laundering purposes.
Your rights on newmpo include the ability to access, correct, or request deletion of your personal data. You can also object to certain types of processing or request that we limit how we use your information. To exercise these rights, contact our support team with your request and account details. We aim to respond within standard business windows, typically within five working days.
We use cookies and similar tracking technologies to remember your login session, store your language preference, and measure how you interact with our platform. You can control cookie settings in your browser, though disabling certain cookies may affect your ability to use newmpo fully. Our cookie policy is available on request from our support team.